Quality Assurance – Commercial Cleaning Services in Toronto

Quality Assurance in Commercial Cleaning Services, Toronto

To guide and measure their work, our uniformed staff conducts quality inspections and audits of each property. They are responsive to individual site requirements.

Crews are equipped with cell phones to contact supervisors with questions or issues.

A One Cleaning Services has a comprehensive checklist for staff that covers such items as noted below:

Floors

• Checking condition: slippery, oily, wet, loose materials, debris, loose carpet, tripping hazard, mats in good condition? laying flat, clean
• Posted signs for wet floors
• Surfaces free of slip hazards
• Change Tiles

Stairways & Aisles

• Clear, well-lit
• Tripping hazards
• Condition of steps and treads, handrails

Office Equipment

• Adequate guards, screens & safety devices
• Adequate warning signs posted
• Any equipment with sharp metal projections
• Desk & file cabinet drawers closed
• Wall fixtures securely fastened
• Shredder material secured

Lighting

• Any darkened areas
• Bulbs or tubes missing, burnt-out light bulbs to be replaced
• Lamp reflectors/deflectors clean
• Light levels sufficient, work areas free from glare, emergency lighting

Bulletin Boards

• Secure to the wall
• Clean and readable
• Required information posted
• Information up-to-date

Electrical Safety

• Extension cord used safely/excessively, exposed electrical or phone cords, tripping hazards, wires concealed/secured
• Electric plug covers secure / Replace broken plug covers
• Appliances left ON overnight (kettles, pots, heaters, etc)

Walls

• Condition: paint, peeling, scrapes and holes, marks, dust
• Repairs
• Frames and boards securely affixed to walls

Window Treatments

• Condition: cleaning blinds, vacuuming drapes
• Hanging blinds

Material Storage

• Materials neatly and safely piled, passageways and workways kept clear of obstructions
• Step ladders & stools provided
• Shelves & racks in good condition
• Heavier products stored securely on lower shelves
• Materials properly labelled (WHMIS)

Ladders

• In good condition
• Grease and oil-free
• Properly stored

Miscellaneous

• Lunchroom clean
• All visitors signed-in
• Contractors signed in & wearing identification badges

Unsafe Acts

• Evidence of horseplay
• Employees wearing Personal Protective Equipment in designated areas
• Equipment used properly by employees
• Smoking rules obeyed

Sanitation

• Adequate supplies
• Clean washrooms and kitchen sinks
• Plumbing issues

Chemicals/WHMIS (Workplace Hazardous Materials Information System)

• Material Safety Data Sheets available for any office chemicals that may be used
• Chemicals properly labelled & stored

Emergency Equipment

• Emergency exits for quick escape, exit doors in working order, exit signs lit, routes & signs clearly marked, routes free from obstruction, tagged fire control equipment

Fire Protection

• Sprinkler heads: proper clearance from materials
• Fire extinguishers: readily available, inspected monthly, accessible
• Fire alarms in working order
• Smoke alarms are clean & in working order

Other Concerns

• Noting any other concerns that may be observed
• Electrician required
• Plumber required
• Contractor required